Are there any delivery charges?
Delivery and installation will be done free of cost for invoices above Rs 10,000/-. However   on lesser invoices, 10% of the order value will be charged towards delivery and installation.. Buyer will have to take care of  the city union charges, society entry charges, parking charges of the vehicle and any other additional charges demanded by the society or locality, if so incurred.

In case of delivery to multiple location, transportation charges will be applicable for the additional locations depending upon the distance from the original location.

We deliver in Bangalore and Kerala. Other state/city delivery will be considered post discussion with our representative.

Buyer should ensure the readiness of the despatch location for the safe landing as well as the accessibility to the destination to avoid transit damage of the goods.

In case of the non-accessibility of the destination, buyer can opt for a change of destination location with extra charges applicable.

In case of the customer non availability on the delivery date, he/she should inform prior to the despatch date. In case of goods returned, customer has to bear the delivery charges of the re-despatch.

Do you make delivery to my place?
We deliver in Bangalore and Kerala. Other state/city delivery will be considered post discussion with our representative.
Can I order customized products which are not included in the website?
Yes, customized teak wood product design is possible with AMBIDECOR. Following customization options are available

  • Design can be shared by the customer as a drawing or a Photo.
  • Design requirement can be shared with us on whatsapp , e-mail or contact us in toll free num depending on which our team will provide a 3D picture. Any changes required can be intimated before finalising the design

Note: Photos of any customized finished products shall be used in the website.  

  • Customized package deals are also possible . Mix and match any dining table with any dining chair. You can also opt for customized combinations :    4 chairs and a bench , 4 chairs +2 chairs with handrest , you can also opt for 2 benches.
  • Customized sofa set packages are also possible. You can opt for single seater, 3+2+2 , 3+1+1 , 3+2+1 or any combination you like as per the space availability in your drawing area.

Can I add a hidden extra cot with any available cots?
Yes, a hidden sliding cot with wheels can be added along with any cot designs. The pricing will depend upon the dimension of the product.
Can the dimensions of the products be customized?
Yes, dining table and cot dimensions can be customized as per the requirements.

Standard dimensions are :

  • Dining tables : 4 seater, 6 seater, 8 seater
  • Cots : single-6.25 ft X 3ft, queen-size-6.25 ft X 5 ft, king-size-6.25 ft X 6 ft

Any other dimensional requirements can be discussed with our team.

Can I make slight changes in the already existing designs?
Yes, but the change has to be reviewed by our team before visualisation and realisation of the changed design.
Are there any mix and match options available?
Yes, mix and match options are available  

  • For any sofa set you can opt for 3+2+2, 3+1+1, 3+2+1 or any combination you like as per the space availability in your drawing area.
  • Mix and match any dining table with any dining chair. You can also opt for customized combinations:    4 chairs and a bench, 4 chairs +2 chairs with hand rest, you can also opt for 2 benches. Add on any number of chairs you require

What are the package deals available?
Full furniture package available  for flats and Independent houses. More information will be available from our customer care.
Can I have a rotating centre piece for my round dining table?
Yes, a detachable rotating centre piece can be added to a round dining table.
What is the estimated delivery time?
Expected delivery time is 30 days from the date of payment.
What are the warranty conditions?
All our teak wood products are on 5-year warranty.

Following damages will be covered under 5 years warranty

  • Any sort of crack in the wood
  • Formation of natural moisture on the wood surface

Note : We recommend you to read the user manual for getting long life of teak furniture

User manual for teak wood furniture

  • Furniture should not be exposed to direct sunlight , seepage in walls or water
  • Products should be cleaned using dry soft cotton cloth or soft dusters
  • Avoid using wet cloths and spray
  • It is recommended to seek support of professional packers in case of apartment shifting
  • It is recommended to use table cloths

Following damages will not be covered under warranty

  • Scratches on the surface of the furniture
  • Damages on the joints, edges and corners due to rough handling of the product. Our Audit team will evaluate the damage and recommend further proceedings
  • Fire or any burn on the woods will not be covered under warranty
  • Structural damages caused by natural calamities like earth quake, flood, fire etc will not be covered under warranty

Do you provide EMI options?
It is under process. You will have it soon.
What are the payment options?

  • Credit/debit card
  • Internet banking
  • Direct account transfer (Buyer will be eligible for 2% discount on the account to account transfer, same will applied for the invoice value above 50,000/-).

Do you have a return policy?
We do not have any return policy. Any handling damage on transit will be covered under warranty.
Do you have an exchange policy?
It is under process.